Delivery Methods

Select your delivery country to see available transport modes and conditions.

To find out the delivery charge, simply add your items to the cart and proceed as a guest. Enter your delivery address (street, postcode and town/city) and the shipping fee will be displayed automatically – no account creation required.

We currently deliver to 40 countries.

La Poste Mail

0,10 kg maximum per parcel | Delivery in 3 to 5 days.

Small parcel in your postbox with tracking.

Reserved for small parcels with a maximum thickness of 3 cm, the envelope is delivered straight to your letterbox. You can track its progress using the provided tracking label.

DPD PickUp

20 kg maximum per parcel | Delivery in 3 to 5 days.

90,000 Pickup points across Europe.

Once your parcel arrives at the pick-up point, you will be notified by SMS or e-mail. The parcel will be available for 9 days before being automatically returned (*).

* If the parcel is not collected within this period, the order can be refunded upon request after receipt, minus the return costs (same amount as the initial shipping fees).

DPD Predict

30 kg maximum per parcel | Delivery in 4 to 5 days.

With signature and time slot notification.

The carrier will notify you via SMS and email as soon as your parcel is picked up by the network. On the day of delivery, you'll receive another SMS and email specifying the delivery time window. Your parcel is then delivered within the indicated slot.

Please note: Drivers are not instructed to leave parcels in mailboxes. Someone must be present to receive the parcel.

Checking your delivery

Check the condition of your items and make sure nothing is missing by referring to your delivery note.

If there is a problem, do not refuse packages from small parcel carriers (DPD, Colissimo, etc.). Our after-sales service will handle anything that needs to be replaced.
If your order contains live animals, take a photo immediately and send it to us as soon as possible.

For freight or pallet deliveries (truck / pallets)
If the items have suffered damage during transport and are visibly damaged (broken, dented, deformed, etc.), you should refuse the parcel(s), clearly indicating the reason for refusal on the delivery note.

Note: The phrase "Subject to unpacking" has no legal standing.

Refused parcels will be returned and a new free delivery will be arranged.
If there are no precise and detailed reservations on the delivery note, the goods will be considered delivered in good order.